Privacy Policy

Effective Date: 1/1/2024
Last Updated: 5/6/2025

1. Introduction

Red Dog Roll-Off Dumpsters ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our services, you consent to the practices described in this policy.

2. Information We Collect

  • Personal Identification Information: Name, address, phone number, email address, and payment details.

  • Non-Personal Identification Information: Browser type, operating system, and IP address collected through cookies and similar technologies.

3. How We Use Collected Information

  • To process transactions and provide services.

  • To improve customer service and respond to inquiries.

  • To send periodic emails/text messages regarding orders or other products and services.

4. Sharing Your Information

We do not sell, trade, or lease your personally identifiable information to third parties. We may share anonymized, aggregated demographic data, which is not linked to any personally identifiable information, with our business partners and trusted affiliates. We will not share consumer data with any external organizations under any circumstances, even with your consent. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We adopt appropriate data collection, storage, and processing practices to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. We use access controls and regular audits to ensure data is accessed only by authorized personnel.

6. Opt-Out Rights

We do not text you with marketing campaigns. All text messages you will receive are connected to the service you reserve. You have the right to opt out of future communications at any time. To opt out of future communications, reply to our text messages with STOP or UNSUBSCRIBE. By unsubscribing, you acknowledge you will not receive text message updates about your service, rental, due dates, or any associated fees.

7. Changes to This Privacy Policy

We have the discretion to update this privacy policy at any time. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Phone: 575-519-4041

  • Email: admin@reddogrolloff.com

Terms and Conditions

Effective Date: 1/1/2024
Last Updated: 5/6/2025

1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, you must not use our services.

2. Services Provided

Red Dog Roll Off Dumpsters provides roll-off dumpster rental services in Las Cruces, Dona Ana, and Mesilla. Dumpster sizes and rental periods are detailed on our website.

3. Rental Terms

  • Rental Period: Standard rental includes a two-week period. Additional days may incur extra charges.

  • Prohibited Materials: Hazardous materials such as gasoline, propane, pesticides, paint, ammunition, oils, and flammable substances are not allowed.

  • Weight Limits: Exceeding weight limits may result in additional fees.

4. Customer Responsibilities

  • Site Accessibility: Ensure the delivery site is accessible and free from obstacles.

  • Dumpster Loading: Do not overfill the dumpster beyond its capacity or load it with prohibited materials.

5. Payment Terms

Payment is due upon ordering the dumpster. Additional charges incurred (e.g., for overages or prohibited materials) will be billed accordingly.

6. Limitation of Liability

Red Dog Roll Off Dumpsters is not liable for any damages to customer property resulting from the placement or use of the dumpster, except in cases of gross negligence or willful misconduct.

7. Governing Law

These terms are governed by the laws of the state in which we operate, without regard to its conflict of law principles.

8. Contact Information

For questions regarding these Terms and Conditions, please contact us at:

9. Messaging Overview

  • Messaging Types: Users will only receive informational messages about services booked/reserved from us.

  • Message Frequency: Users will receive messages related to their service as needed. The number of messages will vary based on your service activity.

  • Data Rates: Message and data rates may apply.

  • To Opt Out: Reply STOP or UNSUBSCRIBE to opt out of messaging anytime.

  • Help and Support: For assistance, reply with HELP to any message we send, or contact us at 575-519-4041.